Shipping policy
Shipping Policy
At Basement Boy, we’re excited to get your order to you as quickly as possible. Here’s everything you need to know about our shipping:
Processing & Shipping
• Orders are processed within 3–5 business days.
• Processing delays may occur, especially during high-volume periods or releases.
• Expedited processing is available at checkout for faster handling.
• Standard shipping typically takes 3–7 business days after processing.
• Delivery times are estimates and not guaranteed.
Shipping Costs
• Flat-rate standard shipping within the United States.
• Free standard shipping on orders over $300.
• Expedited processing is available for an additional cost.
Delays & Issues
• If your order exceeds the stated timeframe and we have not updated our shipping policy, a full refund in store credit only will be offered.
• Basement Boy is not responsible for delays caused by carriers or incorrect shipping addresses.
International Orders
• International shipping is available to select countries.
• Customs fees, taxes, or duties are the responsibility of the customer.